Level 3

Team leader

Managing teams and projects to meet a private, public or voluntary organisation’s goals
Close up of people working around a laptop

A team leader or supervisor is a first-line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

They provide direction, instructions and guidance to ensure the achievement of set goals.

Working in the private, public or third sector, and in organisations of all sizes, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities include:

  • Supporting, managing and developing team members
  • Managing projects
  • Planning and monitoring workloads and resources
  • Delivering operational plans
  • Resolving problems
  • Building relationships internally and externally
  • Duration

    This apprenticeship typically takes 12 to 18 months to complete.
  • Progression

    Upon completion, apprentices may register as associate members with the Chartered Management Institute (CMI) and/or the Institute of Leadership and Management (ILM) to support their professional career development and progression.